Privacy policy

Effective Date: 18/06/2025

This Privacy Policy explains how Vanguard Innovations SAL (“we,” “our,” or “us”) collects, uses, and protects the personal information of users (“you”) when you visit or make a purchase from our website: www.vanguardinnovations.me.

We are the exclusive reseller of M-TAC tactical gear in Lebanon, operating independently under official distribution rights. While we are not the manufacturer or owner of the M-TAC brand, we uphold the same standards of transparency and user protection in line with international best practices.

1. Who We Are

Business Name: Vanguard Innovations SAL

Registered Address: Sin El Fil, Horsh Tabet, Building 2335/2

Contact Email: info@vanguardinnovations.com

Website: www.vanguardinnovations.me

2. What Information We Collect

When you browse or shop on our site, we may collect the following data:

Personal Identification Data: Name, email address, phone number, shipping and billing addresses

Payment Information: Transaction details (processed securely; we do not store credit

card numbers)

Order History: Product selections, delivery status

Device & Usage Data: IP address, browser type, device model, browsing activity

Location Information: Based on your IP or browser

Marketing Interaction Data: Email open rates, ad interaction, preferences

Customer Communications: Any messages or inquiries you send us

3. How We Use Your Information

We use your data to:

Process and fulfill orders, including delivery and payment

Contact you regarding your order or support inquiries

Improve our website’s performance and user experience

Provide updates, special offers, and personalized marketing (with your consent)

Prevent fraud and secure our platform

4. Legal Basis for Processing

As a Lebanon-based business, we process your data under:

Legitimate Interest – for order fulfillment and communication

Contractual Obligation – to provide the products and services you purchase

Consent – for marketing and analytics, only if you’ve opted in

Legal Compliance – if required by Lebanese authorities

5. Data Sharing & Third Parties

We may share your information with:

Shipping Providers: Wakilni (to deliver your orders)

Payment Gateways: OMT, Whish, credit card processors (for secure transactions)

Marketing & Analytics: Google Analytics and Meta Pixel (for performance and

marketing insights)

Service Platforms: Shopify (our e-commerce platform)

All third parties are required to protect your data and use it solely for the intended purpose.

6. Marketing Communication

If you opt in, we may contact you via:

Email newsletters

SMS promotions

Social media retargeting (e.g., Instagram or Facebook ads)

You can unsubscribe at any time by clicking the link in our emails or messaging us at

info@vanguardinnovations.me.

7. Data Security

We implement industry-standard security measures including:

SSL encryption on our site

Secure payment gateways

Shopify’s built-in data protection systems

While no system is 100% immune, we continuously monitor and update our processes to safeguard your information.

8. Cookies & Tracking

We use cookies and similar technologies to:

Remember your preferences

Analyze website traffic

Offer personalized ads (through Google and Meta)

You may disable cookies in your browser settings, but some features may not function properly as a result.

9. Your Rights

You have the right to:

Access the personal data we hold about you

Request correction or deletion

Withdraw consent for marketing at any time

File a complaint with Lebanese authorities if your data is misused

To make a request, email us at info@vanguardinnovations.me.

10. Data Retention

We retain your data only as long as necessary for:

Order processing and after-sales support

Marketing (if you’ve opted in)

Legal and accounting requirements

We do not currently have a fixed retention policy but are committed to storing data responsibly and securely.

11. For International Users

While we operate primarily in Lebanon, users visiting our site from the EU or elsewhere should note that their data may be processed in compliance with GDPR principles when applicable. We aim to uphold transparency, security, and user consent across all geographies.

12. Updates to This Policy

We may occasionally update this Privacy Policy. The latest version will always be posted on this page with the “Effective Date” at the top. Continued use of the site after changes means you accept the updated policy.

13. Contact Us

If you have any questions about this policy or your data:

Vanguard Innovations SAL

📍 Sin El Fil, Horsh Tabet, Building 2335/2

📧 info@vanguardinnovations.me

🌐 www.vanguardinnovations.me